Last Updated: 7/12/23
Thank you for choosing FitCultr LLC. We strive to provide the best possible service, and your satisfaction is our priority. This Refund Policy outlines our policies regarding refunds for purchases made through our Service.
- Eligibility for Refund:
a. Digital Products and Services: Due to the nature of digital products and services offered by FitCultr, we generally do not offer refunds for completed transactions.
b. Subscription Services: Refunds for subscription services may be considered on a case-by-case basis. Contact our support team at support@fitcultrlimited.com to discuss your specific situation.
- Requesting a Refund:
a. Digital Products and Services: Refund requests for digital products and services must be submitted within 7 days of the original purchase date.
b. Subscription Services: Refund requests for subscription services must be submitted within 7 days of the initial subscription purchase.
- How to Request a Refund:
To request a refund, please contact our support team at support@fitcultrlimited.com. Include your order number, a detailed explanation of the reason for the refund request, and any supporting documentation.
- Refund Processing:
a. Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
b. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 30 days.
- Exceptions:
a. Special Circumstances: In certain situations, exceptions to this Refund Policy may be made at the sole discretion of FitCultr LLC.
b. Fraudulent Activity: FitCultr reserves the right to refuse a refund if we suspect fraudulent activity or a violation of our Terms of Service.
- Contact Us:
If you have any questions or concerns about this Refund Policy, please contact us at support@fitcultrlimited.com.
Thank you for choosing FitCultr LLC. We appreciate your understanding and cooperation.